Terms of Service

Last Updated: August 29, 2025
Business: Xactify Accounts
Jurisdiction: Victoria, Australia

1. Nature of Services

Xactify Accounts provides bookkeeping and business administration support services. We do not provide advice, opinions, or services that require professional licensing or registration.

2. Scope of Services

Our services may include:

  • Record-keeping support and data organisation

  • Payroll administration support

  • Business software setup and usage support

  • Preparation of internal business summaries based solely on information you provide

3. Services We Do Not Provide

We do not provide:

  • Financial, investment, or legal advice

  • Reviews, audits, or assurance-type services

  • Representation or communication on your behalf with external organisations

4. Client Responsibilities

By engaging us, you:

  • Authorise us to use the information you provide for service delivery

  • Confirm all information supplied is accurate and lawful

  • Agree to review and approve all outputs before use

  • Remain responsible for business decisions and outcomes

5. Timeframes

Service timeframes depend on the scope of work, client responsiveness, and system availability. We are not responsible for delays beyond our control.

6. Fees & Payments

  • Fees are payable upfront unless otherwise agreed

  • Third-party costs requested by you are non-refundable once incurred

  • One-time services may be cancelled within 24 hours if work has not commenced

7. Deliverables

All outputs are prepared using client-supplied information and are intended for internal business use only.

8. Liability

To the extent permitted by law, our liability is limited to the fees paid for the relevant service.

9. Exclusions

We are not liable for indirect losses, business interruption, third-party outages, or data loss outside our reasonable control.

10. Privacy

We handle personal information in accordance with our Privacy Policy.

11. Data Retention

Information is retained only as reasonably necessary for service delivery and legal purposes.

12. Consumer Rights

Nothing in these terms removes rights provided under applicable consumer protection laws.

13. Intellectual Property

Our materials and processes remain our property. Your data remains yours.

14. Indemnity

You agree to indemnify us for losses arising from inaccurate information or misuse of outputs.

15. Force Majeure

We are not responsible for delays caused by events beyond our control.

16. Governing Law

These terms are governed by the laws of Victoria, Australia.

17. Updates

We may update these terms from time to time. Continued use constitutes acceptance.